Reputation

control guest satisfaction

Online reputation management (ORM) used to be a rather obscure term. But, since the rise of social media sites, online travel agencies (OTAs) like booking.com and review sites like TripAdvisor, everyone in hospitality has an online reputation, whether you like it or not. ORM matters to your business. You can boost your online reputation and optimise your customer engagement. Management response services are also available.

THE SPECIFICS

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