Our consultancy service offering is best visualised across our five key performance areas. Covering everything from customer service and training to sales strategy and online presence management. Please reach out if you have any questions, we're to help.Book a free consultation
leverage your unique character
Management consultancy specialising in independent, boutique and lifestyle hotels. A focus on creating high performing and inviting environments, through unique hospitality experiences & delivering high quality personal customer service. Leveraging the unique character of independent hotels to achieve superior guest satisfaction and boost their online reputation. Covering a wide range of areas and services to help businesses achieve sound financial results and returns with their hotel investment.
control guest satisfaction
Online reputation management (ORM) used to be a rather obscure term. But, since the rise of social media sites, online travel agencies (OTAs) like booking.com and review sites like TripAdvisor, everyone in hospitality has an online reputation, whether you like it or not. ORM matters to your business. You can boost your online reputation and optimise your customer engagement. Management response services are also available.
maximise revenue capabilities
Improve hotel commercial performance and shift revenue capabilities – a solution for your specific needs. Applying strategies to increase revenue, yield management techniques and management of operating costs. Our passion is to develop sound commercial strategies that help improve conversion from top line revenue to bottom line profit.
avoid costly mistakes
Considine Consulting can help to ensure you have the technology you need, helping avoid costly mistakes. We want businesses to have the technology experience they deserve and the integrated solutions their customers will expect in the future too.
websites built for conversion
If you're interested in discussing your current business or a potential project, please reach out. We aim to respond within one business day.