What we do for you

Our consultancy service offering is best visualised across our five key performance areas. Covering everything from customer service and training to sales strategy and online presence management. Please reach out if you have any questions, we're to help.

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OUR PROCESS

step one
initial free consultation to understand your needs & establish recommendations
step two
mutual agreement of services
required and rendered
step three
full review of agreed strategy areas &  detailed plan of action
step four
implementation of agreed sales & marketing strategies, operational productivity, systems & upgrades
step five
ongoing customer support, reporting & a regular review of progress

OUR CORE SERVICES

Hospitality

leverage your unique character

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Management consultancy specialising in independent, boutique and lifestyle hotels. A focus on creating high performing and inviting environments, through unique hospitality experiences & delivering high quality personal customer service. Leveraging the unique character of independent hotels to achieve superior guest satisfaction and boost their online reputation. Covering a wide range of areas and services to help businesses achieve sound financial results and returns with their hotel investment.

Reputation

control guest satisfaction

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Online reputation management (ORM) used to be a rather obscure term. But, since the rise of social media sites, online travel agencies (OTAs) like booking.com and review sites like TripAdvisor, everyone in hospitality has an online reputation, whether you like it or not. ORM matters to your business. You can boost your online reputation and optimise your customer engagement. Management response services are also available.

Performance

maximise revenue capabilities

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Improve hotel commercial performance and shift revenue capabilities – a solution for your specific needs. Applying strategies to increase revenue, yield management techniques and management of operating costs. Our passion is to develop sound commercial strategies that help improve conversion from top line revenue to bottom line profit.

Technology

avoid costly mistakes

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Considine Consulting can help to ensure you have the technology you need, helping avoid costly mistakes. We want businesses to have the technology experience they deserve and the integrated solutions their customers will expect in the future too.

Digital

websites built for conversion

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A website developer can produce exactly what you want when you know exactly what you want. However, do they always understand the specific needs of your industry and customer journey? Considine Consulting is here to guide you through the full website design process through to the final build and launch of an online presence you can shout about. Dynamic, fast and reliable websites, built with nothing but clean code - HTML5 | CSS3 | JavaScript. As a certified Google Ads Expert we are also here to assist with your online marketing needs.

TIME TO OVERCOME THAT HESITATION

"I don't need a management consultant"

Are you 100% sure you're tapping into your businesses full potential?

"There are other more urgent priorities for us right now"

Have you put a plan into action for the post-covid19 domestic travel boom?

"We don't have the budget to spend"

Our primary mission is to remain accessible for you and therefore, affordable!

GET IN TOUCH

If you're interested in discussing your current business or a potential project, please reach out. We aim to respond within one business day.

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